Terms of Service
1. General Information
These terms and conditions apply to all purchases made on mayacollection.se. By placing an order on our website, you agree to these terms. Please read them carefully before completing your purchase.
2. Products and Prices
All prices listed on the website are in Swedish kronor (SEK) and include Swedish VAT (25%). The amount charged will be converted to your local currency by your payment provider (e.g., Visa, Mastercard, or Klarna) based on the exchange rate at the time of the transaction. Please note that any currency conversion fees will be applied by your payment provider.
3. Orders and Delivery
Once your order is completed, a confirmation will be sent to the email address you provided. Delivery will be carried out according to the available options at checkout. We strive to ship all orders as quickly as possible; however, delivery times may vary depending on your location and product availability.
4. Payment
We accept the following payment methods:
- Credit/Debit Cards
- Paypal
- Klarna
Your payment will be charged once your order has been processed and dispatched.
5. Right of Returns
As a customer, you have the right to return your purchase within 14 days from the date you received the goods. To return an item, please contact our customer service at [email protected]. Returns are handled in accordance with our return policy.
6. Complaints
If a product is defective or does not match the description, please contact us immediately so we can assist you in resolving the issue.
7. Personal Data
We process your personal data in accordance with our privacy policy. Your data is used solely to process your order and improve your customer experience.
8. Force Majeure
We are not liable for delays or issues caused by circumstances beyond our control, such as natural disasters, strikes, or other unforeseen events.
9. Changes to Terms
We reserve the right to modify these terms as needed. Any changes will be posted on this page and will take effect from the date of publication.
10. Governing Law and Disputes
These terms are governed by Swedish law. Any disputes will first be resolved through negotiation, and if a resolution is not reached, the dispute may be brought before a Swedish court.
11. Trademarks
Our trademarks include, but are not limited to, the Maya Collection name and logo. Please note that your use of this website does not grant you any rights to use our trademarks. All trademarks, logos, and content on this website are the property of Maya Collection or their respective owners.
12. Company Information
Mayacollection.se is operated by:
- Company: MTN Handelsbolag
- Reg. Nr: 969800-1220
- Address: Årstaskogsväg 7A, 117 55 Stockholm, Sweden
- Email: [email protected]