Frequently Asked Questions
Find answers to common questions about your order, our products, and shipping. Can't find what you're looking for? Contact us.
Shipping
Once your order has been processed, you’ll receive an email containing a tracking number to track your shipment's progress.
All orders are shipped from Stockholm, Sweden.
We have worldwide shipping
Standard delivery typically takes 1-3 working days within Sweden, and 2-5 working days for European customers. Please note, we process orders from Monday to Friday, and orders placed over the weekend will be shipped on the following Monday.
Returns
You can return items within 14 working days of receiving your order. The items must be returned in their original condition, with the hang tag still attached and unused. Worn or damaged pieces will not be accepted for return. Please note that you’ll be responsible for return shipping costs. Contact us to create a return label.
We offer exchanges, click contact us start your request
If you've just placed your order, please email us immediately at [email protected] If your order has already been shipped, you’ll need to return the items as per our return process.